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	<title>Town Line Technology Solutions</title>
	<atom:link href="http://townlinetech.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://townlinetech.com</link>
	<description>eSolutions for local businesses &#38; non-profits</description>
	<lastBuildDate>Mon, 23 Aug 2010 14:37:15 +0000</lastBuildDate>
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		<title>Interesting Usability Facts</title>
		<link>http://townlinetech.com/blog/interesting-usability-facts/</link>
		<comments>http://townlinetech.com/blog/interesting-usability-facts/#comments</comments>
		<pubDate>Mon, 23 Aug 2010 14:36:55 +0000</pubDate>
		<dc:creator>John</dc:creator>
				<category><![CDATA[Blog]]></category>

		<guid isPermaLink="false">http://townlinetech.com/?p=140</guid>
		<description><![CDATA[From http://www.smashingmagazine.com/2009/09/24/10-useful-usability-findings-and-guidelines/

23% of visitors to a website scroll
77% of visitors to a website DO NOT scroll

]]></description>
			<content:encoded><![CDATA[<p>From <a href="http://www.smashingmagazine.com/2009/09/24/10-useful-usability-findings-and-guidelines/">http://www.smashingmagazine.com/2009/09/24/10-useful-usability-findings-and-guidelines/</a></p>
<ul>
<li>23% of visitors to a website scroll</li>
<li>77% of visitors to a website DO NOT scroll</li>
</ul>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Finding the Best Cache Plugin for WordPress</title>
		<link>http://townlinetech.com/blog/finding-the-best-cache-plugin-for-wordpress/</link>
		<comments>http://townlinetech.com/blog/finding-the-best-cache-plugin-for-wordpress/#comments</comments>
		<pubDate>Fri, 06 Aug 2010 02:27:20 +0000</pubDate>
		<dc:creator>John</dc:creator>
				<category><![CDATA[Blog]]></category>

		<guid isPermaLink="false">http://townlinetech.com/?p=123</guid>
		<description><![CDATA[Came across a very detailed article:
http://www.tutorial9.net/web-tutorials/wordpress-caching-whats-the-best-caching-plugin/
Punchline: 
Use Hyper Cache combined with DB Cache Reloaded
]]></description>
			<content:encoded><![CDATA[<p><a href="http://townlinetech.com/wp-content/uploads/2010/08/wordpress.jpg"><img class="alignright size-medium wp-image-124" title="wordpress" src="http://townlinetech.com/wp-content/uploads/2010/08/wordpress-300x300.jpg" alt="" width="300" height="300" /></a>Came across a very detailed article:</p>
<p><a href="http://www.tutorial9.net/web-tutorials/wordpress-caching-whats-the-best-caching-plugin/">http://www.tutorial9.net/web-tutorials/wordpress-caching-whats-the-best-caching-plugin/</a></p>
<p><strong>Punchline: </strong></p>
<p>Use <a href="http://wordpress.org/extend/plugins/hyper-cache/">Hyper Cache</a> combined with <a href="http://wordpress.org/extend/plugins/db-cache-reloaded/">DB Cache Reloaded</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Installing WordPress on a Network Solutions Hosted Site</title>
		<link>http://townlinetech.com/support/installing-wordpress-on-a-network-solutions-hosted-site/</link>
		<comments>http://townlinetech.com/support/installing-wordpress-on-a-network-solutions-hosted-site/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 16:03:28 +0000</pubDate>
		<dc:creator>John</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[Installation]]></category>
		<category><![CDATA[Network Solutions]]></category>
		<category><![CDATA[WordPress]]></category>

		<guid isPermaLink="false">http://townlinetech.com/?p=45</guid>
		<description><![CDATA[Below is a step-by-step description of how to install WordPress on a website you  have hosted on Network Solutions.  While the act of installing WordPress is rather easy (as WP calls it, their &#8220;5-minute installation&#8220;), navigating around specific hosting vendors can sometimes be tricky.  I was certainly unsure the first time I needed to do [...]]]></description>
			<content:encoded><![CDATA[<p>Below is a step-by-step description of how to install WordPress on a website you  have hosted on <a title="Network Solutions" href="http://networksolutions.com" target="_blank">Network Solutions</a>.  While the act of installing WordPress is rather easy (as WP calls it, their &#8220;<a title="WordPress 5-minute installation" href="http://codex.wordpress.org/Installing_WordPress" target="_blank">5-minute installation</a>&#8220;), navigating around specific hosting vendors can sometimes be tricky.  I was certainly unsure the first time I needed to do this on Network Solutions, but now I&#8217;ve installed WordPress 4 separate times on a NS-hosted site and thought I would share the experience for anyone else needing to do this.</p>
<p>A few notes before we begin:</p>
<ul>
<li>All instructions and images are based on a Windows Vista operating system</li>
<li>This assumes that you setup a Unix-based server when you purchased the Network Solutions hosting</li>
<li>The versions and look-and-feel of some of the images may change after this posting (companies often change their navigation)</li>
</ul>
<p>1.  <strong>Download WordPress</strong> at <a href="http://wordpress.org/download/">http://wordpress.org/download/</a> &#8212; Simply click the blue Download button and save it in a place on your computer where you will easily retrieve it in the next step (i.e. the Desktop)</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/1-Wordpress-Download1.gif"><img class="aligncenter size-full wp-image-73" title="1 WordPress Download" src="http://townlinetech.com/wp-content/uploads/2010/04/1-Wordpress-Download1.gif" alt="" width="609" height="315" /></a></p>
<p style="text-align: center;">
<p style="text-align: left;">2.  <strong>Locate and Unzip</strong> the WordPress file you just downloaded &#8211; use Winzip or the Windows unzip tool, whatever is available.  In the shot below, I used the Windows option for Extract All&#8230;, but you can use whatever you are comfortable with.  Again, keep track of where you unzip the files to facilitate the process later on.</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/2-Extract-Zip-file.gif"><img class="aligncenter size-full wp-image-55" title="Step 2 - Extract Zip file" src="http://townlinetech.com/wp-content/uploads/2010/04/2-Extract-Zip-file.gif" alt="" width="325" height="357" /></a></p>
<p style="text-align: left;">3.  <strong>Access the Network Solutions Hosting Page</strong> for your site.  This will require logging into Network Solutions, clicking on Manage Account, and navigating through the left tree to <strong>nsHosting. </strong>If you have multiple sites hosted with Network Solutions, then you will need to choose which one you are dealing with in this exercise.</p>
<p style="text-align: left;">Below is the screen when you have arrived at the hosting page for your site, once here click <strong>Manage Databases</strong> (right side, in light-screen font)</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/3-Manage-Databases1.gif"><img class="aligncenter size-full wp-image-71" title="3 Manage Databases" src="http://townlinetech.com/wp-content/uploads/2010/04/3-Manage-Databases1.gif" alt="" width="585" height="502" /></a></p>
<p style="text-align: center;">
<p style="text-align: left;">4.  Click<strong> Add Database</strong> when you arrive at the Manage Databases page</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/4-Add-Database.gif"><img class="aligncenter size-full wp-image-58" title="4 Add Database" src="http://townlinetech.com/wp-content/uploads/2010/04/4-Add-Database.gif" alt="" width="477" height="283" /></a></p>
<p style="text-align: left;">5.  <strong>Populate the fields on the Create MySQL Database form</strong>.  You will need to create your own Username, Password, and Database name.  Obviously, try to make the password a strong one and then use an easy name for the database.  I usually leave the other fields alone.</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/5-DB-Setup.gif"><img class="aligncenter size-full wp-image-60" title="5-DB-Setup" src="http://townlinetech.com/wp-content/uploads/2010/04/5-DB-Setup.gif" alt="" width="453" height="344" /></a></p>
<p style="text-align: left;">6.  Once you create the database, you will arrive at a page with additional details.  I&#8217;ve blacked out my details for this tutorial, but you should <strong>take note of all the values, particularly Database Name, Server Name, Username, Password</strong>.  All of these will be needed in the next few steps.</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/6-DB-Setup-Complete.gif"><img class="aligncenter size-full wp-image-61" title="6-DB-Setup-Complete" src="http://townlinetech.com/wp-content/uploads/2010/04/6-DB-Setup-Complete.gif" alt="" width="456" height="287" /></a>7.  Back in the Unzipped WordPress folders, locate the file wp-config-sample.php and open it with a text viewer (i.e. NotePad).</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/7-WP-Config.gif"><img class="aligncenter size-full wp-image-62" title="7-WP-Config" src="http://townlinetech.com/wp-content/uploads/2010/04/7-WP-Config.gif" alt="" width="444" height="388" /></a>8.  In the wp-config-sample.php file you will now update a few lines with the information from the Network Solutions Database page from Step 6.</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/8-Config-File.gif"><img class="aligncenter size-full wp-image-63" title="8-Config-File" src="http://townlinetech.com/wp-content/uploads/2010/04/8-Config-File.gif" alt="" width="558" height="543" /></a></p>
<p style="text-align: left;"><strong>Notes:</strong></p>
<ul>
<li>For DB_NAME put the database name from the first column above (you created this name).  Quick note, you should be typing within the second set of single quotes, where it reads <em>putyourdbnamehere</em> &#8211; <strong>you need to keep the single quotes as-is!</strong></li>
<li>For Username and Password, just insert those in the second set of single quotes for the corresponding line.</li>
<li>For MySQL hostname, you will also find this in the database confirmation page in Step 6.  It will probably be something like <em>mysqlv10</em> for Network Solutions.</li>
</ul>
<p>Once done updating, Click File &gt; Save As&#8230; and edit the name to be wp-config.php.  This will be the official configuration file for your WordPress installation (once you upload it in the next few steps).</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/9-Config-Save-As.gif"><img class="aligncenter size-full wp-image-64" title="9-Config-Save-As" src="http://townlinetech.com/wp-content/uploads/2010/04/9-Config-Save-As.gif" alt="" width="367" height="289" /></a></p>
<p style="text-align: left;">9.  Obtain your FTP Information (Address, Username, Password) from the Network Solutions Hosting Page (I&#8217;ve blacked mine out for this exercise)</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/10-FTP-Info.gif"><img class="aligncenter size-full wp-image-66" title="10-FTP-Info" src="http://townlinetech.com/wp-content/uploads/2010/04/10-FTP-Info.gif" alt="" width="580" height="305" /></a></p>
<p style="text-align: left;">10.  Utilizing an FTP client, access your Network Solutions FTP site.  I use <a href="http://filezilla-project.org/" target="_blank">FileZilla</a> because it&#8217;s free and easy.</p>
<p style="text-align: left;">Once you have access, copy all of the files and folders from the unzipped WordPress folder (this will include the wp-config.php file you edited) and move them into the <strong>htdocs</strong> folder on the Network Solutions FTP site.</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/11-FTP-Transfer.gif"><img class="aligncenter size-full wp-image-67" title="11-FTP-Transfer" src="http://townlinetech.com/wp-content/uploads/2010/04/11-FTP-Transfer.gif" alt="" width="678" height="493" /></a></p>
<p style="text-align: left;">This transfer might take a while as there are a lot of files.</p>
<p style="text-align: left;">11.  Type your site&#8217;s URL in your browser followed by /wp-admin/</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/13-visit-admin-url.gif"><img class="aligncenter size-full wp-image-68" title="13-visit-admin-url" src="http://townlinetech.com/wp-content/uploads/2010/04/13-visit-admin-url.gif" alt="" width="308" height="66" /></a></p>
<p style="text-align: left;">12.  You will now arrive at the WordPress Installation Page and the rest is pretty easy.  Just follow the instructions for naming your blog, setting your admin password, etc.</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/14-Worpdress-Startup.gif"><img class="aligncenter size-full wp-image-69" title="14-Worpdress-Startup" src="http://townlinetech.com/wp-content/uploads/2010/04/14-Worpdress-Startup.gif" alt="" width="462" height="359" /></a></p>
<p style="text-align: left;"><strong>Additional Sources:</strong></p>
<ul>
<li>WordPress Guide for Installing: <a href="http://codex.wordpress.org/Installing_WordPress">http://codex.wordpress.org/Installing_WordPress</a></li>
</ul>
<p style="text-align: left;">
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		</item>
		<item>
		<title>WordPress 2.9.2 Image Upload Issue &#8211; Broken Images</title>
		<link>http://townlinetech.com/support/wordpress-2-9-2-image-upload-issue-broken-images/</link>
		<comments>http://townlinetech.com/support/wordpress-2-9-2-image-upload-issue-broken-images/#comments</comments>
		<pubDate>Sun, 25 Apr 2010 19:07:02 +0000</pubDate>
		<dc:creator>John</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Support]]></category>
		<category><![CDATA[image upload]]></category>
		<category><![CDATA[issue]]></category>
		<category><![CDATA[WordPress]]></category>

		<guid isPermaLink="false">http://townlinetech.com/?p=21</guid>
		<description><![CDATA[For the better part of a day I&#8217;ve been trying to investigate and resolve a new issue that has popped up in my WordPress installation.
Apparently out of nowhere, the image upload function within a posting is not functioning properly.  When I click in the image upload icon, select the image file (any type of image [...]]]></description>
			<content:encoded><![CDATA[<p>For the better part of a day I&#8217;ve been trying to investigate and resolve a new issue that has popped up in my WordPress installation.</p>
<p>Apparently out of nowhere, the image upload function within a posting is not functioning properly.  When I click in the image upload icon, select the image file (any type of image file), and let the &#8220;Crunching&#8221; process occur, the standard WP preview page appears with the image details, except no image:</p>
<p style="text-align: center;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/wp_image_upload_issue_01.jpg"><img class="aligncenter size-full wp-image-23" title="wp_image_upload_issue_01" src="http://townlinetech.com/wp-content/uploads/2010/04/wp_image_upload_issue_01.jpg" alt="" width="473" height="406" /></a></p>
<p style="text-align: left;">After checking the various WordPress forum pages, I came across one page that seemed to be heading in the right direction: <a href="http://wordpress.org/support/topic/355923?replies=20">http://wordpress.org/support/topic/355923?replies=20</a></p>
<p style="text-align: left;">The most direct advice was to change the file permissions on the wp-content and wp-content/uploads folders, upload a file, and change it back to original permissions.</p>
<p style="text-align: left;">Tried this:</p>
<p style="text-align: left;"><a href="http://townlinetech.com/wp-content/uploads/2010/04/wp_image_upload_issue_02.jpg"><img class="aligncenter size-medium wp-image-24" title="wp_image_upload_issue_02" src="http://townlinetech.com/wp-content/uploads/2010/04/wp_image_upload_issue_02-300x234.jpg" alt="" width="300" height="234" /></a><a href="http://townlinetech.com/wp-content/uploads/2010/04/wp_image_upload_issue_03.jpg"><img class="aligncenter size-medium wp-image-25" title="wp_image_upload_issue_03" src="http://townlinetech.com/wp-content/uploads/2010/04/wp_image_upload_issue_03-248x300.jpg" alt="" width="248" height="300" /></a>Per the forum page, I changed the permissions from 751 to 777 and then back.  Tried uploading again in between the change back and afterwards, but I still end up with the same broken image when attempting to upload.</p>
<p style="text-align: left;">I&#8217;ve gone down the path of trying to deactivate all of my plugins to see if that was the issue, that still has not resolved the problem.</p>
<p style="text-align: left;">Going to continue my investigation.  Awaiting a solution&#8230;</p>
<h2>RESOLUTION</h2>
<p style="text-align: left;">Alas, after surfing mutiple forums and trying the same solutions again, I finally stumbled upon a recommendation of changing the permissions of the wp-content/uploads directory from 751 (default) to 777 and then back to 755.  The important piece was to make this change recurse into the subdirectories, and apply to directories only (see those options above in the image of the permissions menu from within Filezilla).</p>
<p style="text-align: left;">Now, I don&#8217;t know if you really need to change from 751 to 777 or you could just try going directly to 755 and having that recurse in the sub-directories, but this actually worked.  Immediately following this change I was able to start uploading images into pages/posts again.</p>
<p style="text-align: left;">Additionally, I experienced the exact same issue on another WordPress site that I maintain and this solution worked for a second time.  Again, I don&#8217;t know the technical reasons for this (although I have a sneaking suspicion that Network Solutions is the culprit), but it worked.</p>
<p style="text-align: left;">Hope this helps!</p>
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